Shipping Options and Charges
Free Standard Shipping on purchases of $75 or more is valid online within the continental US only. This offer is based on merchandise total and does not include taxes or additional charges. Offer not valid in ENVI Shoes stores or on international orders. Items ordered before 3pm usually ship on the same day, except on Saturday and Sunday.
If an item is purchased on Saturday or Sunday, the item will be prepared for shipping, and a tracking number will be sent to the customer. However, UPS does not pick up on weekends, so the item will not be shipped until the following Monday or business day. Orders usually arrive in 3-5 business days. Hawaii and Alaska require an additional business day to deliver.
Any additional handling fees apply as indicated on item product page. Additional fees apply for expedited shipping and multiple shipping destinations. If you make multiple orders shipping to the same shipping address, we will most likely consolidate your orders unless you inform us not to do so.
Please note that if your shipping address and billing address are different, for your security, we may ask for additional verification to ensure that the purchase is legitimate.
Shipping Exceptions and Special Locations
Expedited orders that ship to Alaska and Hawaii will require an additional business day to deliver. Rural domestic addresses require one or more additional business days to deliver. For multiple shipping destinations an additional $8.95 will be charged for each additional destination in the same order.
USPS Priority International or Direct Link (subsidiary of Sweden Post) is at a discounted $39.95 flat rate for the first pair and may take 6-10 business days. Dates are estimates. Customs, duties, weather, and civil/international conflicts may delay the shipment. Customers are responsible for any customs or duties associated with shipping. Expedited international shipping is through UPS or DHL. Shipping cost is calculated depending on the weight of the parcel and the country of the recipient. UPS or DHL worldwide express may take 1-3 business days. UPS worldwide expedited may take 2-4 business days.
International Shipping with MyUS.com
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.
Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
Note:Use MyUS.com's Personal Shopper service to make a purchase from Envi Shoes. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
1. Get your own U.S. address in America at www.MyUS.com.
2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.
If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.
International customers are responsible for sending their packages back to ENVI Shoes. We recommend that you purchase insurance and tracking services. We do not supply return labels for international orders. Prior to issuing a refund to the original card used for purchase, we will inspect all returned merchandise.
International customers are also responsible for any charges associated with exchanges. We accept credit card or PayPal in these cases.
Certain in-stock items may require 5-8 business days for delivery.
These special orders can be shipped to P.O. Boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands).
For more information, please email us at firstname.lastname@example.org or call 1-866-945-9155.
Where to Enter Free Shipping Code
For sale events where we offer promotional codes, the entry field for the promotional code can be found in the Shopping Cart page (the page you are directed to after pressing "Checkout"). It is located in the middle of the page right above the subtotal field. Please press "apply promo code" after you have entered the promo code. The system will show you the discounted amount.
Please note that Free Shipping is Standard only (unless otherwise noted) and only available for customers in the contiguous United States.