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This envishoes.com web site is a service of ENVI 001, LLC.

ENVI Shoes respects the privacy of our customers and the users of our website and has instituted the policies and practices described below to ensure that your personal information is handled in a responsible manner. Our online privacy policy describes the types of personal information we may collect from you when you visit our websites or our stores, how we use this information, and when we share it with third parties or our affiliated brands. The information on this website and our privacy policy are subject to change from time to time. Any material changes to our privacy policy and practices will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it. By using our website, you consent to the collection and use of this information by ENVI Shoes. 

Our policy was last updated on January 4, 2012.

Frequently Asked Questions 
What information does ENVI Shoes collect?
How does ENVI Shoes use this information?
How can you access your information?
How does ENVI Shoes protect your information?
Does ENVI Shoes disclose your information to others?
How does ENVI Shoes protect a child's privacy?
Does envishoes.com have links to other web sites?
Copyright and Trademark Notice 

What information does ENVI Shoes collect?
ENVI Shoes collects data that you provide to our sales associates in our company-owned ENVI Shoes stores; on envishoes.com and the websites of our affiliated brands through transactions, email registration, sweepstakes, contests, or online membership; or through phone, mail and fax interactions or paper registrations that you submit.

ENVI Shoes may collect and store two types of information: "personal information" and "automatic information." 

Personal information tells us who you are such as your name, gender, billing address, shipping address, email address, telephone number, date of birth or age, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an assigned password to protect your privacy. 

Automatic information is information that we collect automatically whenever you interact with this website such as your IP address, the type of computer you use, and the web browser you use. An IP address is a number assigned to your computer when you connect to the Internet. Each time you visit this site, our web server may automatically recognize and collect this information. 

Automatic information also includes "cookies" and "web beacons". A "cookie" is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Among other things, cookies provide a means for us to keep track of your online patterns and preferences. By understanding which areas of the site you visit, cookies allow us to present information, products and services that are of personal interest. A cookie will not allow us to learn any personal information (such as your real name and address) that you have not otherwise disclosed. Most browsers are initially set up to accept cookies. You can change your browser so that it will not automatically accept cookies. However, if you do so, it is possible that some portions of the site may not function as intended. "Web beacons", also known as clear GIFs or single-pixel GIFs, are small image files that we may place on web pages and within web-based email newsletters that we send. Working in conjunction with cookies, web beacons allow us to accurately count the number of unique users who have visited a specific page and the number of times those pages are displayed. We can also use web beacons to let us know how many people opened a web-based email newsletter. 

We may associate automatic information with your personal information. In the event of such association, such automatic information will be considered personal information.

Finally, ENVI Shoes occasionally obtains email addresses of active ENVI Shoes store customers who requested fashion emails on other websites. ENVI Shoes also reserves the right to obtain publicly accessible customer demographics.


How does ENVI Shoes use this information?
ENVI Shoes uses this information to confirm and process sales transactions or to contact you with questions or communications about your order, or to respond to your customer service inquiries.


ENVI Shoes also uses this information to enhance and personalize your shopping experience, both online and in our stores, to communicate with you for marketing and promotional purposes via targeted postal pieces, phone messages, or personalized emails, and to improve the effectiveness of our websites and business activities. You may indicate your contact preferences regarding promotional communications either directly to us online or to customer service representatives.


How can you access your information?
You may access and edit the information that you provide online by signing in at ninewest.com. Simply click on the "Sign in or sign up" link from the home page and enter your email address and password to access your information. You can request password help at any time by clicking on the "I don't have/know my password" link, at which time envishoes.com will email a password to the associated email address. Currently, we do not provide online access to information that you provided to ENVI Shoes offline. But at any time you may request access to your information from our customer service representatives. How does ENVI Shoes protect your information?
Unfortunately, no data transmission over the Internet can be unconditionally guaranteed to be secure. Therefore any information you transmit to us is sent at your own risk.


However, when you place an order online, we use encryption technology, such as Secure Socket Layer Technology ("SSL"), to protect your personal information during data transport. SSL encrypts your order information, including your name, address, and credit card number, before it is transmitted to us to avoid the decoding of your information by anyone other than ENVI Shoes.


In addition, when you create an online account on envishoes.com, you must select a personal password. As a member of ENVI Shoes' website, you will be able to view, among other things, your account profile, contact preferences, order history, and address book. We store this type of information so that you do not have to reenter it each time you make a purchase or visit the website. Should you decide to become a member of ENVI Shoes' website, you will be asked to provide an accurate email address and create a password. In order to help protect your personal information, you should be careful about maintaining the secrecy of your password. 

Does ENVI Shoes disclose your information to others?

ENVI 001, LLC. is the parent company for ENVI Shoes. ENVI Shoes maintains a single database of customer information for several brands owned by the ENVI Shoes family of companies, including ENVI Shoes For each customer in this database, maintains a separate set of contact preferences for each brand to which that customer has provided here.